Tuesday, June 21, 2011

Adobe Updaters

Dear Microsoft,

Will you please buy Adobe, too?
We are sick and tired of their separate updaters already.

Yours,
PC Users.
------------------
Dear Adobe,

I don't believe you need to place Adobe Reader's shortcut on my desktop every time.
If you run a survey you'll probably discover that people just double-click PDFs, not go the way of "Show Desktop, Run Reader, Find Documents to read".

Yours,
Sergey Zak

Friday, June 3, 2011

New [i]MacOS X 10.7 Lion

Microsoft failed, when they tried to bring Windows Desktop to Mobile devices.

Will Apple succeed in bringing the iPhone [in]experience to Macs?

Is this the end of Desktop Paradigm as we know it, that was initially developed by Xerox @PARC, and later went into the backbone of Mac's success, thanks to Steve Job's genius vision and stamina?

The biggest "switch" is about to come.

Tuesday, March 22, 2011

RSA compromised. How to protect?

In a disappointing bit of news last Friday, RSA is compromised by "an extremely sophisticated cyber attack".

This time, for real.

While RSA does not disclose exactly what was stolen, knowing the technology, one can still design a mitigation strategy.

I will recount options for those who's eager to do something to protect themselves.

1. Switch to a different token vendor. This is the most disruptive and costly measure, but if your trust is lost, and you have the budget, this may be your strategic option. It will require to replace your authentication server, and may introduce other problems as well as disrupt business. While RSA took the lion's share of the market, there are still other companies who make tokens and develop two-factor authentication technology, you just have to look out. Besides, "security by obscurity" principle, while often being laughed upon by experts, seems to work for many customers.

If you prepared to wait and see, I would advise the following mitigation strategies to reduce the risk of being exploited by someone logging in on behalf of your user:

2. Replace all SecurID tokens. Call RSA and request all of your tokens to be replaced by new, UNCOMPROMISED tokens. This last one is important thing. Unfortunately, you won't be able to verify if your new tokens were compromised, unless RSA publishes full list of compromised token's serial numbers.

Depending on exact fields of data stolen by hackers, and the way RSA kept their token records, you may have the following options:

3. If the data stolen includes token serial numbers and private seed keys used to initialize tokens, but does not contain token-to-client mappings (every token in the list is "anonymous") then attacker may not know which token they should recreate for attacking your company. Your protection measure may be to remove serial number white labels from the tokens, and file off (yes, I mean mechanically) the embossed serial numbers on the back of your tokens. This would probably require a temporary recall of tokens from your users, unless you can delegate the task to your end users. Also ask you users to never give tokens to anyone, even "just to see", and never leave them unattended or exposing the back side (upside up on the table). Also be sure your internal records, containing [previously public] serial token numbers, are secured and were never compromized. If this cannot be done, seek another option.

4. If stolen data records contain seed keys, serial numbers, and client names linked together, the worst has happened. Someone can recreate your token, and the attacked will know which company the token's for. This effectively removes one layer of protection (something you have). Remember, though, that still have other layers. One option would be to require all users to change PINs. You can increase complexity requirements for PINs, for ex, require 6-digit PINs where previously they were 4-digit only. Since only one part of your security mechanism was compromised, you still may rely on user PINs and obscurity (unknown VPN address, unknown VPN group password, unknown user name, unknown PIN), depending on your business requirement. Also remember, that, as tokens expire, the exposed data becomes more and more obsolete with time. In the interim solution, you may want to consider options.

Keep safe.

NB. This article does not constitute a formal advice, nor will I accept responsibility for you taking my advice, as well as neglecting it.
Every business should carefully revise their security mechanisms, based on new input, including this article.

Saturday, February 12, 2011

Nokia partners with Microsoft, adopts Windows 7 Phone

In a much speculated and quite expected move, Nokia is finally moving past Symbian.

Today, an open letter from Steven Elop and Steve Ballmer, both companies declared partnership and vowed to bring "stellar hardware, innovating software and great services" to mobile phone customers.

As I wrote in November, this will be a perfect match between Nokia's hardware capabilities and capacity, and Microsoft's innovative mobile OS and tight integration to most popular desktop environment, Microsoft Windows.

With hardware giant like Nokia in their allies, Microsoft is sure to make a major dent in mobile marketplace. Mobile users will win from improved innovation rate, better compatibility and increased usability, and simpler integration between mobile devices and desktops.

Nokia Ovi suite could be reformed and re-incorporated to bring value to all Windows 7 Phone customers. That would be an important step to increase it's market adoption rate and usefulness.

Vendor-specific social platforms are doomed, that's why Ovi must go beyond Nokia to really succeed and compete with the best.

The deal will invigorate mobile market even more, adding to the battle between Google's Android and Apple's iPhone ecosystems.

It's a great day today for both companies, and I am looking forward to help them improve their act.
I used to be a Symbian fan, but it's been long time to move on.
Nokia hardware was quite competitive, but sad truth is that Nokia simply could not make first-class software for few recent years.
When that is changed and outsourced to a partner as great as Microsoft, everybody wins!

Saturday, January 1, 2011

Skype sends empty vouchers to some clients

As a highly original New Year's present, Skype is sending vouchers to some of the clients who had paid for premium services (had balance) and been affected by the failure in December.

Funny part is that some of the vouchers are empty - they contain no code to redeem.

I personally have received a voucher with the code and successfully redeemed the value of $1.

I am sure they should pay more than $1 to the folks who received the joke.

Stay tuned!

Happy New Year and let your presents be real.
SZ

UPDATE: Skype is resending the letters, this time with the $1 code.

Friday, December 31, 2010

Presents from Finnish Santa!

Lo and behold, loyal Nokia customer! Ovi Suite 3 is out!

New and improved are in v3.0.0.284:
- Direct download of songs from Ovi Music
- Greater ease in managing and downloading street maps
- Improved syncing of contacts
- Fresh Home view offering new and updated content from your device
- Splendid full-screen view of photos and videos
- Export of messages for storing and easy viewing on the computer


At the very same time, download of Nokia Photos app is blocked.
New customers have to use Ovi Suite only.
Download of the new version cannot be blocked, it is mandatory for existing Ovi Suite users.
Pre-existing Nokia Photos 1.6.434 is not removed neither blocked. It would still work.

Unfortunately, Photos part of the Suite is not improved with the famous "Timeline" view that was there in Lifeblog and Nokia Photos apps.

One prominent change in v3 of Ovi Suite is the "product placement" of the Ovi services and shops - the music and apps are recommended now at the home page of the app, taking up most space (that was previously used by your stuff). That's quite understandable, and can be useful.

One can separately browse and manage data on the phone and in the Suite. While this gives more flexibility, this can confuse a novice user.

Quite interesting is the new "competition for the customer" between Microsoft's Winows 7 and the Nokia PC Suite. Once you connect a phone in PC Suite mode, a Windows dialog pops up, inviting you to use the built-in features like media sync, files browser or the image transfer.

Nokia Maps can detect if the phone application is running - and it intructs you to close the Maps on the phone, but it cannot detect if you closed the app, and there's no F5/Refresh button; one should switch to another part of Ovi Suite and back to Maps in order to resolve this little stalemate.

Share feature is not improved much, in fact, the most noticeable is the action to download your Share library - this only confirms speculations that Nokia might outsource that Share part of Ovi to someone (yahoo! we're looking for talents!)

Another bug I noticed is that Software Update shows number 3 on the icon, but there is only one app on my phone wanting to be updated (Python, which I don't want).
The number itself might not be correct, it works just as and indicator for you to look there. UPDATE - the number reflected two not-installed apps, they are not visible in updates, but are offered for installation at the home page. A little misleading, that number is...

The Music view is improved, now more resembling Apple's iTunes with the album art inline along the song list. This shows efficient use of the horizontal display dimensions. Generally Nokia Ovi Suite is good at that, better than Microsoft Office.
If only they could fit the Timeline view for media...

All in all, it's a decent update and a timely release for the New Year's holidays.
I only hope that nokians did not have to spend all the Christmas time at work preparing and polishing it!..

Now that have all eggs in one basket, let's see more speedy and astonishing improvements! Thank you Finnish Santa!

Happy New Year to all!!!

Cheers
SZ

Friday, December 17, 2010

Goodbye to Nokia Photos?

For some reason, there's no Photo Service advertised or visible anymore at Ovi.com.

Access via Nokia Photos PC app and Ovi Share and Ovi Suite still works.

What happened?

UPDATE: The photos may go to Y! Flickr.